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Google 5-Star Reviews

Stacey Turner
★★★★★
September 26, 2024
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"Excellent customer service is a rarity these days and truly stands out when you experience it...Thanks for the excellent experience!"
Deanna Herm
★★★★★
September 6, 2024
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"...The delivery went flawless. Ken was very thorough with instruction how to maintain the hot tub. I will definitely purchase from Alcoe again. "
Sandy Bridges
★★★★★
July 10, 2024
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"...The minute we walked in, Steven made us feel completely at home. He showed us a swim spa, gave us information, and answered questions without pressuring us in any way. We knew when we left that if we purchased a swim spa that it would be from Alcoe..."
Paul Chevalier
★★★★★
June 16, 2024
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"When we went looking for a spa, we chose to go by Alcoe because of their long experience selling and servicing spas in the area. We were not disappointed...Excellent experience and we are enjoying our spa."
Mike Miers
★★★★★
December 28, 2023
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...If you are looking for a quality hot tub backed up by superior support, service, and products...these are the people to go with. I highly recommend them."
Fred Postell
★★★★★
December 10, 2023
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...The installation was quick and expertly handled by Ken and Matt...They know what they are doing. The entire installation process, from start to finish (water and chemical in and hot tub running and heating up) took around 2.5 hours...
Jerrod Martin
★★★★★
November 12, 2023
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"Great products, great sales staff, great customer support and my family and I love our new hot tub. Best in town for sure!!"
S Johnson
★★★★★
October 16, 2023
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"We absolutely LOVE our hottub! ...If you want personalized service and a place you know stands behind their products then shop at Alcoe!"
Karl Muller
★★★★★
October 5, 2023
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"My wife and I recently had the pleasure of purchasing a hot tub from Alcoe, and I couldn't be more thrilled with the entire experience. ...The speed at which I was able to purchase the hot tub and have it installed was remarkable. Alcoe's team of professionals, who handled the electrical work and installation, were fantastic...
Pat Lox
★★★★★
September 13, 2023
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"What a fantastic group of people at Alcoe! Everyone was so helpful, took the time to answer - and made sure they answered all my questions...Top Notch!"
Tiffany Jewell
★★★★★
July 14, 2023
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"Nothing but excellent service from start to finish...All around, Alcoe has been an excellent experience and I won't buy from anywhere else!"
Dova Keeling
★★★★★
February 19, 2023
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"My husband and I recently bought a hot tub from Alcoe, we were very pleased with the service we received from Brad and his crew.,,We would highly recommend them for your purchase."
Bruce Cross
★★★★★
December 29, 2022
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"Brad Lee was awesome to work with! Super happy with our price, installation & orientation. Installation crew was friendly, professional & efficient! One stop for everything."
Angela King
★★★★★
December 11, 2022
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"We started our hot tub adventure in May or June and with Brad's efficiency and great time management he got it all lined up, delivered, installed and working by mid-July...Thanks for all of your help Brad. God bless you and your family."
Curtis Clough
★★★★★
November 17, 2022
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"Great people and very knowledgeable."
James Frugé
★★★★★
October 22, 2022
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"Our daughter bought a hot tub from ALCOE a couple of years ago. She was very pleased with the tub and the service so we had high expectations. Brad and his crew exceeded our expectations..."
George Jamison. USCG Chief Retired
★★★★★
September 27, 2022
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"EXCELLENT"
Shelbie Jolly
★★★★★
May 29, 2022
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"...One of a kind service!"
Amy Eade
★★★★★
May 29, 2022
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'...This is the second time we have purchased from Alcoe, and I would purchase from them again. Don't hesitate! Get your hot tub here."
Tony Arsbon
★★★★★
January 29, 2022
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"...Love our tub and the ALCOE family! We made the right choice."
Chris Larson
★★★★★
July 29, 2021
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"...Delivery and set up was much quicker then I expected and I have enjoyed it almost every day for the last 3 months. This is definitely one of the best purchases I've ever made."
Adam Pardue
★★★★★
August 29, 2020
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"...Thank you Steven and Brad...I really appreciate your help, professionalism, and crew. You made what I thought was a hard decision an easy one."
Sarah Miller
★★★★★
March 25, 2020
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"...They worked hard and fast and did an amazing job!!! I would recommend them to anyone looking for a new hot tub!!!"
Kendra Clark
★★★★★
January 3, 2020
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"...Brad helped with the delivery and went over everything we needed to know and has been very helpful since. I will highly recommend them to everyone I know!"
B. Ty Patterson
★★★★★
November 25, 2019
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"...The quality of construction is by far much better than the other tubs you'll find in other showrooms for the same if not higher price. I am very satisfied with the exceptional service that Alcoe has provided and will continue to recommend them to my friends and family."
Adam Pardue
★★★★★
October 8, 2019
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"...Thank you Steven and Brad...I really appreciate your help, professionalism, and crew. You made what I thought was a hard decision an easy one."
Terry Adkisson
★★★★★
October 4, 2019
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"...Stay away from brand X and use Alcoe. Excellent products and excellent service. The transaction and installation was seamless."
Amanda Brown
★★★★★
September 19, 2019
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"...We were reassured multiple times to call if we ever had any questions or problems. I know you will not be disappointed when you visit Alcoe!"
Shane Salyer
★★★★★
September 12, 2019
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"...The installation and education was excellent. Would highly recommend them and wouldn't hesitate using them again! Thank you!!"
Chris Dawson
★★★★★
September 3, 2019
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"...Not only will you get a top quality product, you will get top quality and knowledge staff to assist in all your needs. Thanks guys for the awesome hot tub and GREAT experience with Alcoe."
Ursula Findley
★★★★★
August 20, 2019
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"Awesome!!!"
Erick Owens
★★★★★
August 12, 2019
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"...We love our Sundance spa and will be recommending Alcoe to anyone who ask."
Craig Wallace
★★★★★
June 28, 2019
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"What a breath of fresh air, a proud family owned business that pays attention to the small details and thinks of their customers first..."
Joli Martin
★★★★★
January 8, 2019
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"The service has been wonderful. Everyone has been So personal- helpful- and the quality is amazing!!!"
Julian Esparza
★★★★★
December 27, 2018
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"My wife and I wanted to upgrade our hot tub. And Alcoe delivered. We picked a hot tub with speakers a water fall and a lounge. Stephen and his wife were so friendly and knowledgeable. I highly recommended them!!"
Ashley Miller
★★★★★
December 13, 2018
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"Wonderful customer service! Very professional and knowledgeable on all their products."
Jan Davis
★★★★★
September 28, 2018
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"This has been an excellent experience from the time I purchased to the delivery "
David Kerby
★★★★★
August 23, 2018
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"Family owned and in business for many years. Easy to deal with on set up and delivery and when I called with a question they were more than helpful 3 months after the sale. I recommend them."
Sheryl Suzanne
★★★★★
August 16, 2018
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"Very professional service. They know their business. Installation team was very understanding when the builders electricity didn’t work. Came right back out the next day! Great service. A "
JIM PARKS
★★★★★
August 9, 2018
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"Purchased the unit a couple of weeks ago...Nothing less than exemplary experience with this company. Instructions on operation were easy to understand and explained completely. Very happy with the entire experience."
K Peiris
★★★★★
August 7, 2018
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"Have been using swim spa since April. Install went as planned support and follow up care has been excellent. Try to swim 20 to 50 laps each day great exercise. Would highly recommend both the equipment and Alcoe."
Ray Luper
★★★★★
July 25, 2018
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"Great service and sales. Super folks to work with. Would recommend highly! Ray and Nancy Luper"
Gail Pinson
★★★★★
July 2, 2018
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"...Overall an excellent experience from the sales in store to the people in the field. We would highly recommend the people at Alcoe over any other hot tub dealer in Lubbock!!"
Kandi Stephens
★★★★★
July 1, 2018
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"...We love our new hot tub and would highly recommend Alcoe for their top-notch personal service!"
Jason Roark
★★★★★
June 28, 2018
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"...The store on Quaker Ave is always spotless. They are always very friendly and have taken care of us in a timely manner with great service every time we have needed anything. I would highly recommend them for all your hot tub, spa...needs."
Howard Thrash
★★★★★
June 19, 2018
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"...Besides their great service they just have the best products available in our market. Wouldn't consider going anywhere else."
Jason Kosner
★★★★★
June 7, 2018
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"...They’ve been very professional, courteous and have always gone the extra mile for their customers. I highly encourage anyone who is looking for a swim spa or hot tub to try Alcoe!"
John Thomas
★★★★★
June 6, 2018
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"...We love our Swim Spa as we have used it almost daily throughout the year. It is easy to maintain and love being able to swim year round...I highly recommend Alcoe for their product, service, and support."
Donna Strickland
★★★★★
June 5, 2018
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"Alcoe has the best Sales and Service. We purchased a hot tub ane one week later it was delivered and set up exactly how we wanted it... i could not have been happier...thank you ALCOE!!!!!"
Sonya Rucker
★★★★★
May 16, 2018
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"Thank you all for the great experience with my new hot tub!! 5 stars all the way!!"
Lee Ann
★★★★★
May 3, 2018
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"Love this store, and the Lee family. They are not only very knowledgeable, but when we had a minor problem with our spa they sent a repair team over very promptly and it was resolved within 24 hours of our call."
Brandon Almanza
★★★★★
April 28, 2018
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"Amazing service very clean and professional staff!"
Sandy Duboise
★★★★★
April 27, 2018
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"I have done business with these guys for over 24 years and they have just delivered my 3rd spa. I am enjoying it just as much as I did my very first one. They have been a pleasure to work with over the years and given me the finest of service."
Jesse Starkey
★★★★★
April 26, 2018
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"...One of the other things that really sold us on becoming an Alcoe customer was the fact that they never tried to up-sell us on any of their products. They listened to our wants/needs, made a suggestion, and we went from there. The whole process was very low stress!!"
Janett Farrell
★★★★★
March 22, 2018
Read More
"Very friendly knowledgeable"
Cynthia Stewart
★★★★★
January 16, 2018
Read More
"We have purchased 3 hot tubs throughout the years and we have had excellent service when needed. We would not own any other hot tub! They are very professional!"
Ed Garrett
★★★★★
January 4, 2018
Read More
"Amazing customer service and superior satisfaction. They exceeded all our expectations."
Terry Baugh
★★★★★
August 23, 2017
Read More
"...I have bought my hot tub over 10 years ago and their professionalism and customer service has been outstanding. I will definitely buy my next hot tub from them!"
Bill Phipps
★★★★★
August 2, 2017
Read More
"Have really enjoyed our Swim Spa for several years! Like all equipment maintenance is key for the long term....I have found their service to be dependable and top notch and have meet all my maintenance needs promptly."
Lance Gowens
★★★★★
July 1, 2017
Read More
"Our experience so far has been incredible. From the no pressure sales all the way to installation has been great. My biggest fear in purchasing something like this would be what happens after the sale?? Not a concern for me now."
Marcie Van Osdale
★★★★★
June 21, 2017
Read More
"...Our family loves relaxing and enjoying our hot tub oasis! Money well spent! Best company and customer service hands down! Top notch quality and service! If your in the market for a new hot tub, go here first! You won't regret it!"
Amy Bowman
★★★★★
May 18, 2017
Read More
"...We love it!"
Nick Jones
★★★★★
May 6, 2017
Read More
"Brad and Steve made our experience easy and enjoyable. They organized the electricians and had the spa set up in no time. They were patient with explaining maintenance to my wife and I at different times. Look no further than Alcoe! Thanks guys!"
Rick Tadlock
★★★★★
May 4, 2017
Read More
"Great service, top notch install. Great product."
Tom Spoonts
★★★★★
April 21, 2017
Read More
"Alcoe is a great family business, providing high-quality products and outstanding customer service...they are still providing much-needed advice and helping us maintain our spa on an ongoing basis. Be sure to check out Alcoe... you will be glad you did!"
Steve North
★★★★★
March 23, 2017
Read More
"My wife and I could not be happier with our experience at Alcoe. Stephen and Brad are extremely knowledgable, service oriented, and very professional..."
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NEW ALCOE Catalog

visit our showroom

HOT TUBS

& HYDROTHERAPY


THREE (3) components of HYDROPTHERAPY.

HEAT: Heat soothes nerves & relaxes muscles

BUOYANCY:The weightless, buoyant feeling you experience while sitting in a hot tub helps ease the burden of gravity & the stress of your usual posture

MASSAGE: With strategically-placed jets of water & programmable jet cycles, your hot tubs can give you a gentle or forceful massage in all the right areas. From low back massage to soothing jets on your leg or hip

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SAUNAS

With the Alcoe In-Home Sauna, you get all the benefits of a wet or dry sauna while still getting the privacy of your own home. Experience the Benefits of Aromatherapy and Color-Therapy which are standards to all our Saunas.

SWIM SPAS


Swim Spa Installations in all Sizes:
Depending on the available space you have & the level of use you expect from your swim spa, choosing the right size becomes an important factor to consider:

12 feet SWIM SPA
14 feet SWIM SPA
16 feet SWIM SPA
17 feet SWIM SPA
19 feet SWIM SPA
19 feet SWIM SPA DUAL ZONE

Nature

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Delivery,

Full-Installation, &

Service

Alcoe is the only local hot tub, sauna, & swim spa company in the area to offer 24-48 hour service.

Three factory- authorized technicians with 60 plus years of combined Alcoe experience, quick response to service requests, and the parts to service your investment, whatever year model of hot tub, sauna, or swim spa you own, can and WILL BE serviced promptly. We are here to SERVICE you.

Nature

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TO EVERY

GENERATION

THERE IS AN

ALCOE

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o

4th generation est 1959

r

e

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r

o

4th generation est 1959

r

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4th generation est 1959

ALCOE

HOT TUBS  |  SAUNAS  |  SWIM SPAS

4th generation est 1959

digital copyright 2024 Alcoe Hot Tubs Saunas Swim Spas 7701 Quaker Avenue Lubbock Texas powered by High-Speed-Sync (HSS) Sangre de Sol

ALCOE-INTELLIGENCE (AI)

HOT TUBS

SAUNAS

SWIM SPAS

WEST TEXAS

PERMIAN BASIN

EASTERN NEW MEXICO

5-Star Google Ratings

Delivery, Full-Installation, &

Service

7701 Quaker Avenue, Lubbock, Texas 79424